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Rush Orders

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Rush Orders
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Part Number: ff-customshipping

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This is a multiple choice item which can be either a charge for a Rush Charge for Faster Manufacturing and Processing of an item, or a charge for Faster Shipping, or for International Shipping for items.  Standard shipping for most small items is either UPS Ground, FedEx Ground, or US Mail.   The prices displayed are only estimates, and if your order is larger or heavier, we may contact you to inform you of a higher price.  You can always cancel your order if you don't want to proceed.  The actual time frame for delivery might be longer due to weekends, holidays, or the time it was where the manufacturer is located.

Please understand that these are two completely different charges.  The Processing and, or Manufacturing time must be added to the Shipping time to give you a correct estimated delivery time.

For Example, if you add a Rush Charge to a Futon Cover, the cover will be made and shipped out within 24 to 48 business hours.  With standard free shipping, depending on where you are located, the cover will arrive in about a week.

If you add a Rush Charge to a Futon Cover, and a 3 Day Shipping Charge, you're cover will be made and shipped within 24 to 48 hours, and depending where you are located, it will arrive in about 3 days after it's shipped.  If you order on Friday night, the cover could ship on Monday or Tuesday, and would arrive on Friday, or possibly Saturday.  If there is not a Saturday delivery in your area, it could arrive on Monday.

Please email customerservice@futons.net or call us to get specific information if you need something made and delivered by a certain date to see how it would have to be ordered.

If you order a cover with faster shipping, or processing options and it arrives late due to circumstances beyond Fantasy Futons control, there will be no refund on the shipping or processing charges.  If the order is a returnable order, you may cancel the order, and we will issue a refund, less shipping, processing, handling, and rush fees as well as any restocking fees that the manufacturer charges us.

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